Petition to the City Manager of Ekurhuleni to hold the Germiston Energy Department accountable for their poor service delivery and actions

We, the Din-Al-View Residents as well as residents and businesses of Dinwiddie, Albemarle, Castleview and Union and others not detailed herein as located in Wards 37 and 39, hereby petition the City Manager, Dr Imogen Mashazi to intervene and take action against and hold the Germiston Energy department management and staff accountable for their lack of adherence to the service level agreements that they are supposed to follow.

This department is consistently failing in their service delivery, consistently not abiding to the SLA's terms and consistently getting away with it. It is now time that performance action is taken seriously and that the individuals in the Germiston Energy Department is held accountable for their lack of action and poor performance.

We will no longer be held ransom by unscrupulous individuals that chooses to work as they see fit.

It is time the ongoing power outages in our areas are addressed and the Germiston Energy Department's poor performance is addressed in a uncompromising form and that individuals are held accountable for their lack of performance and their utter disrespect of the SLA's they should adhere to.

We request a situational report, and also that the performance management process is undertaken immediately, and furthermore that corrective action plans are defined and implemented as a matter of urgency.

For the Community by the Community 

Dinwiddie, Albemarle & Castleview (Din-Al-View) Residents of Ward 37 and 39

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