GATVOL BOLT Drivers Griviences
GATVOL DRIVERS
To Whom it may concern(BOLT Management)
This pettition serves to air our griviences to the responsible authorities.
We as BOLT drivers disagree on how BOLT treats us. We have to work under bad conditions and circumstances, our demands as drivers are as follows:
Out with fixed prices
Away with discounts
BOLT must assist with impounds
SOS Button not working
We need BOLT black just like UBER BLACK
Minibus drivers take cars off BOLT drivers and demand payment to get your car back.
BOLT must show red marks on APP for no go zones.
Stop adding more cars on the platform
BOLT new APP is worrse than the old one, please revert to old APP.
BOLT APP must clearly show card or cash payment .
Improve BOLT APP
Reduce commission from 27% to 15%
Bolt should add client’s details so that driver can see they are picking up. This must include the client’s photo.
Stop free trips
Out with booking fees
BOLT must review safety of drivers before client gets access to the APP BOLT must ask for the client’s ID number because clients are buying pre rica sim cards from spaza shops.
Drivers must be companseted for trips with less kilometers than what we drove to pick up the client. BOLT must not charge the driver but rather compensate the driver because in some instances we drive more than 5km to pick up a customer who is making a trip less than 5km we have travelled to fetch them.
Stop Free rides for clients because we as drivers we use our petrol and we do not get compansated.
Clients can send messages to driver using APP but drivers cannot send messages to the client.
We cannot see client’s profile.
Stop Blocking drivers for nonsence.
BOLT must respond to our complaints and problems as a matter of urgency.
THIS pettition gives 48hours for BOLT to respond to us
Thembalethu Moyo Contact the author of the petition
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