Vodacom Signal Problems Potchefstroom

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This discussion topic has been automatically created of petition Vodacom Signal Problems Potchefstroom.



2011-06-15 10:56

Hate the fact that 3g isnt working anymore. It use to be quite reliable but for the last 8months it was almost un-useable.


2011-06-15 10:59

Please get everyone you know to also sign this. More is Better. :)


#3 Angry Customer

2011-06-15 12:47

Maybe Vodacom should spend less to extend their network up into Africa and first start to maintain it here...

My 3G/GPRS/HSDPA only works perhaps between 01:00 and 06:00 in the morning! Really unproffesional Vodacom...



2011-06-15 15:55

I sure hope Vodacom will see this. Red isn't realy more at this stage



2011-06-16 13:01

Al wanneer my internet ooit werk is naweke wanneer die studente huistoe gaan en die netwerk nie ooreis word nie! Of na twaalf in die aand wanneer ek slaap! Dis rerig belaglik. Nooit die probleem gehad in die verlede tot en met die begin van die jaar nie.



2011-06-16 13:26

Someone should tell Vodacom that there's a university with 15 000 students in Potchefstroom, ALL of them owning and using cellphones. Pathetic!



2011-06-16 13:29

I am seriously considering changing to another network, hopefully they will use my money to maintain they're infrastructure.

#8 Vodacom

2011-06-16 15:05

I have tried the customer care route about 3 times where you log a signal related query. This takes about 20 Minutes if your lucky enuogh not to get disconnected,then all they do is phone you back in a day and tell you itss all fine now. But its not, never is



2011-06-16 18:15

Guess I'll be dropping vodacom like the turd it's turing into once my contract expires in October. Good riddance to bad rubbish.



2011-06-16 21:38

You are loosing more customer turnover in finances to cover all your debt of the whole year, just because you are to proud to bring South Africa's services up to the standard of minimal services! Unsatisfied!



2011-06-16 21:53

The signal is just terrible, I can't evan sit and have a conversation with someone under 10min while texting. Because of the signal drops the whole time it takes 30min if not longer. Please fix this!!
fed up


2011-06-17 20:32

My smse gaan nie deur nie,en as dit wel deurgaan is dit eers n dag later! Ek kan niemand bel nie aangesien my calls heeltyd fail. En dit terwyl ek oorgenoeg airtime het. Komaan vodacom, julle is pateties man



2011-06-17 21:55

I am so glad that there is a petition. I am fed up with the bad signal and not having 3G when I infact pay 4 this service. Vodacom better fix this issue as we have been complaining 4 months now. A lot of friends and family have changed there network and they do not experiance any problems anymore.



2011-06-18 00:08

Vodacom signal has been utterly disappointing lately. With partially no coverage in most areas. Repetitive signal loss every 5 minutes.
Tired of this nonsense

#15 Recruit more protesters!

2011-06-19 01:32

We're almost halfway to 500 signatures! Share this page's link on your Facebook page and encourage more people with this problem to add their signatures!



2011-06-19 12:49

I agree with the problems



2011-06-20 00:23

It is not only in Potchefstroom that Vodacom's service delivery is a disgrace. But am aware that the students in Potch cannot rely on Vodacom.



2011-06-20 11:19

Seems this problem is mainly from Contract Clients, or are prepaid customers also affected?
Original Poster

#19 Vodacom Knows...

2011-06-20 13:27

Hi all. Thanks to Rapport's Linette Retief, Nomsa Thusi, Vodacom's communication manager will be contacting me today. I'll state our problems, and give feedback on this forum.

Thank you again for adding your voice to this problem.



2011-06-20 14:42

I prefer to use vodacom,but lately I am thinking of resorting to MTN because of the poor signal in Potchefstroom and I do not know why exactly because I am using a wireless vodacom internet stick and have no problem whatsoever with the data please resort to the problem at hand. Thank you very much



2011-06-20 17:37

Seriously sort the problem out please! Messages get delivered hours after its been sent and there is always problems receiving calls or calling out!



2011-06-20 18:33

Paying for a service should entitle a person to receive that service without having to beg the service provider for a signal.

#23 Prepaid also affected

2011-06-20 19:55

I'm prepaid and I am also affected by these problems.

Today my girlfriend tried unsuccessfully for an HOUR to phone me! And all that time my phone showed full signal bars from Vodacom. It also frequently happens that (while full signal bars are showing) I get voicemail sms's stating that I have a missed call from 1 minute back!


#24 Re: Vodacom Knows...

2011-06-20 19:55

Original Poster


2011-06-21 10:07

I have spoken to Nomsa Thusi from Vodacom. She gave us her word that she'll see to this problem, and will keep us informed of any developments.

Further I would like to thank everyone who has signed this petition, and those that have written comments. Thanks for keeping it clean and constructive.

Hope that all will have a blessed day.

P.S. Keep telling your friends about this petition. The more signatures, the better.