ICES OUTSOURCING


Guest

/ #9

2014-01-03 12:18

It would be huge shame if this service was outsourced. They provide an excellent and responsive service particularly for us within the acute Trust. We have built up a great working relationship with ICES. Experience of other equipment services which are contracted via commercial companies has been very sub standard and caused a number of problems when trying to facilitate discharges within a very fixed time frame. The technicians are courteous and knowledgable both for patients/relatives and staff. The commissioners should rethink there plan to outsource this service as a longer term plan. We have seen how privatisiing public sector services has a significant impact on efficiency and effectiveness.